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H1 Rim Studs
- Thread starter Impact
- Start date
I have rims on the way from trail worthy. Ask them to package them with my rims. If they say no, let me know ASAP and I will call Andy tomorrow.
I'm pretty disappointed with them at the moment. I will be calling them tomorrow to find out WTF is going on with my wheels. Assuming I can get a hold of Andy, I will point out that you have been calling.
Sent a PM to Todd (406YJ) on Pirate directing him to this thread:
Thank you! Our message says please leave a message. We receive over 200 phone calls a day. I have taken some of my phone support off the phone and have them filling orders for half of their work day. To improve turn around times and give us a chance to build up some welded inventory to better our custom wheel turn around times even more. Please tell your club I am sorry if there are two messages we didn't get called back. 1 would be too many by TWF standards. Andy has been on board with TWF for a year now and behind the scenes we are 15x stronger with him, his ideas and structure. I do want to stress how sorry I am if anyone felt overlooked. Of all my life goals the thing I have the most pride in is the fact TWF is the #1vendor on the worlds largest Offroad website in positive feedback and that is 100% due to our kickass customers/customer support and product that we provide.
Take care,
Todd Wooten
Owner : TrailWorthyFab.com
Good luck guys.
Thank you! Our message says please leave a message. We receive over 200 phone calls a day. I have taken some of my phone support off the phone and have them filling orders for half of their work day. To improve turn around times and give us a chance to build up some welded inventory to better our custom wheel turn around times even more. Please tell your club I am sorry if there are two messages we didn't get called back. 1 would be too many by TWF standards. Andy has been on board with TWF for a year now and behind the scenes we are 15x stronger with him, his ideas and structure. I do want to stress how sorry I am if anyone felt overlooked. Of all my life goals the thing I have the most pride in is the fact TWF is the #1vendor on the worlds largest Offroad website in positive feedback and that is 100% due to our kickass customers/customer support and product that we provide.
Take care,
Todd Wooten
Owner : TrailWorthyFab.com
Good luck guys.
I've seen a number of threads on Pirate where Andy and Todd have gone out of their way to make things right, and it sounds like they are taking care of the issues you and Brad have now. Andy also PM'd me over there a few minutes later, so they are certainly conscious of their public image.